What you need to do before you choose a solar panel company
With all the hype surrounding solar energy – as of 2018, there were 1.8 million solar panels installed in Australia – it would be extremely unlikely for you to have not searched for a solar panel company already.
On the same note, it would also be surprising if you weren’t hit with a ton of results on your first attempt.
The question then becomes, how do you choose a good solar panel provider? Unfortunately, finding a good service provider is not as easy as a thorough website check. Even if the company in question seems like a trusted seller, it’s unlikely that you’ll go with the first business you encounter.
With that in mind, what do you need to do when choosing a solar panel company? Continue reading our post for a few key areas you would certainly need to know!
Make sure your solar panel company is experienced – and can back it up
It’s not difficult for a solar panel company to claim to be an ‘experienced solar panel provider’. Backing this up is a completely different matter.
Dive deeper than the one-line claims on a company’s website and call and verify their experience if necessary. You also need to ensure that the company has experience in installing the specific type of solar panels you’re opting for, whether this is a ground or roof-mounted system. Additionally, make sure that the company in question can also provide a form of quality assurance for their panel installations.
This may seem like a bit of work, but it’s essential. A service provider without the right experience may not install your panels properly, making it a waste of an investment. A bad installation won’t just rob you of solar-power efficiency – it can also damage your panels and your home.
Check their licenses and warranties
It’s important to check if the solar panel company you’re interested in possesses valid certifications both at a national and local level. If this information is not readily available, checking with your local energy authority may be a good place to start.
In addition to this, it’s also important that you check their warranties to make sure they provide decent coverage for their panels, in the event of damage or other faults with the system or during installation.
This second point is as crucial as the first – you need to have a good understanding of how warranties work before you settle on a solar panel company.
Dive into their customer testimonials
Another crucial area of research is customer testimonials.
Don’t just read the first few reviews or the first page of testimonials. Here, it’s important that you take a look at what their average rating is and read through the negative reviews. It’s also a good idea to call the company and ask them to point you in the direction of a customer who’s willing to talk about their experience.
While they’re certainly not going to point you in the direction of someone who has had a bad experience, talking to an actual customer may prove enlightening for you.
Get an understanding of their customer support and after-care services
One aspect a good solar panel company gets right is its customer support services.
When you’re looking for the right service provider, make sure you test out their customer support and also inquire about the kind of service you’ll receive after your panels are installed. If you choose a company that forgets you the minute you have your panels installed, your experience with solar power may not turn out to be the best one.
While reputed companies are usually a safe bet, don’t automatically assume they will support all your needs from start to finish. Choose a service provider that’s friendly, knowledgeable, and is committed to meeting your every need.
Choosing a good solar panel company is going to take a certain amount of effort and research. You’re going to have to do some digging and maybe even make a ton of phone calls. This process may even take a few months.
It’s important, however, that you don’t fall short in vetting your chosen company. This will ensure that you choose a service provider who’s committed to meeting your needs, and one who provides you with an exceptional solar panel system. What do you have to lose?